Axiom Technologies · Remote
Desktop Support Officer
About this role
IT Skills and Experience- Desired Experience: - Computer OS/Peripherals troubleshooting - Handling Different PC Operating Systems ( Windows 7/8 and 10) - Performing Hardware Software Installation ( understanding of deployment tools like SCCM) - Basic knowledge of SOE and group policies - Printer support - Good knowledge of MS Office tools installation & troubleshooting - Excellent customer service and people skills - Field experience supporting a variety of technologies and services - Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems - Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure Personal Attributes:- Excellent End-user computing skills.
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