Binance · Remote (APAC)

Customer Service Business Process Specialist (Mandarin Speaker)

Full-time Logistics & Supply Chain Posted 2026-07-08
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About this role

Responsibilities Prepare, review, and update CS-related SOPs, Macros, Announcements, and FAQs to ensure clarity and consistency in service delivery Manage CS enquiries and tickets, ensuring timely resolution while identifying opportunities...

Skills & keywords

Client communicationWorking with dataProblem-solvingWriting & contentCustomer service

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