Canopie ยท Remote
Peer Specialist Maternal Health
About this role
Canopie is a digital maternal health company supporting pregnant and postpartum individuals through structured, evidence-based support, education, and care navigation. We meet members where they are offering fully virtual access to coaching, classes, and clinical resources across the perinatal journey. We are building a more inclusive and responsive model of care; one that recognizes the value of lived experience alongside clinical expertise. Why This Role Matters Decisions that shape the pregnancy and postpartum experience are deeply personal. Individuals navigating this time benefit from support that reflects real, lived understanding, not just clinical guidance. Maternal Health Peer Specialists play a critical role in the care continuum by offering empathetic, experience-informed support. This role helps ensure members feel seen, understood, and empowered to make decisions that align with their own values, needs, and circumstances. Peer support is not about directing decisions - it's about creating space, sharing perspective when appropriate, and helping members navigate what feels right for them. What You'll Do Provide virtual peer support to members across pregnancy and postpartum, grounded in lived experience Offer empathetic listening, validation, and encouragement through key perinatal transitions Share personal insights when appropriate to normalize experiences and reduce isolation Conduct outreach and engagement using structured workflows and communication tools Support members in navigating common challenges (emotional wellbeing, identity shifts, recovery, feeding, sleep, returning to work) Encourage connection to Canopie services (coaching, classes, clinical care) based on member needs Recognize when additional or clinical support may be needed and follow defined escalation pathways Document interactions clearly and consistently within Canopie's platform Communicate with members via phone, video, and secure messaging Participate in training, supervision,โฆ
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