Educational Programs Administrator

Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. Lingraphica is a leader in augmentative and alternative communication (AAC) technology, helping people with aphasia and other speech and language impairments communicate and engage more fully in daily life. Through a combination of innovative devices, software, and services, Lingraphica is focused on improving communication outcomes and supporting individuals, families, and care teams. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communication journey. Job Description About the Role: The Educational Programs Administrator (EPA) is responsible for managing and coordinating the logistics and administrative processes that support the department's training demos and university webinars. This includes handling inbound leads, scheduling product demonstrations, coordinating and tracking device shipments, confirming appointments, and organizing university webinars. The role ensures seamless execution of all operational aspects, enabling the team to deliver high-quality training experiences while maintaining efficient communication and workflow across multiple team members and all stages of engagement. Responsibilities: Delivers high-touch engagement through multiple platforms including inbound and outbound calls, email, and online scheduling requests related to Educational Programs. Works to schedule Speech Language Pathologists for device demos, webinars, and in-services, including the ordering of loaner devices and other necessary materials Works to schedule consumers for Communication Coaching sessions Ensures device shipments arrive in time for hands on educational activities Monitors cancellations and works with SLPs on rescheduling of scheduled activities Multi-tasks and successfully e…

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