Documentation Specialist

Are you looking to make a difference in patients' lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most - - at home. Pinnacle Home Care, Florida's largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we're looking for a Documentation Management Specialist to join our award-winning team. Key Responsibilities Travel with CCs to referral partner offices and develop relationships with them, learn each account's referral patterns, and determine their preferred delivery method. Update and manage delivery methods in as necessary. Travel regularly in the field to referral partner offices to obtain signatures for current or outstanding orders. Work with referral partners to obtain outstanding paperwork when a CC is no longer working within the agency or at the branch. Monitor to ensure the physician information is correct on the profile page, and research and correct any errors in that profile. Submit Smartsheet for changes to CC's assigned referral sources (MD's, facilities/hospitals, etc.) or any other information that requires updates. Document in daily the work performed to obtain current or outstanding orders by date, action, and follow-up date. Follow-up on the previous week's activity. Assist with the escalation of orders by working with the home office, referral partner, and CC. Participate in meetings to discuss and provide updates on outstanding F2F, hand carry, orders, escalations, and communicate plans to obtain missing documents. Print and prepare orders for each CC and discuss a plan for obtaining signatures on a weekly basis. Be available to send outstanding orders/F2F/hand carry orders to the CC if they are in a referral sources office and will obtain signature during that visit. Run F2F and orders reports on a weekly basis and work with CC to ensure orders are complete within 14 days or as ap…

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